Guest Contributor: Ruth Peterman, CMPE – Practice Administrator Want to talk about an adventure? Two years ago, I made the switch from medical operations manager to OMS administrator. I had no idea what to expect; but somehow, I expected more. I felt like I’d gone back in time. I had walked out of a highly […]

Guest Contributor: Scott Graham, CEO, OMS Consulting Firm Being an OMS practice administrator for over 19 years, I am always happy to take phone calls or answer emails from younger colleagues. I enjoy speaking with admins just entering the world of OMS practice management, seeing sage advice. They’ll come at you with a plethora of […]

Unlike large corporations or health systems, most OMS offices don’t have access to massive human resources departments staffed with experts and specialists. The burdens can fall on the shoulders of administrators who find themselves ill-equipped in one or more ways to handle these situations.  There’s no time to feel helpless when faced with yet another […]

By Lacey Heftka, Guest Contributor If there’s one thing I can say about 99 percent of practices in oral & maxillofacial surgery (OMS), it’s that most of them don’t have an official human resources (HR) person in their office. What usually happens is this: The HR duties end up falling into the lap of the […]

Do you struggle with human resource issues in your OMS office? If you answered yes, just know you’re not alone. In fact, we could write a blog every week about the human resource challenges and triumphs OMS administrators face regularly. We all know it’s difficult because we’re dealing with real people, real personnel issues, and […]