Feeling the Effects of Insurance Insanity? Put Down the Policies & Try These Tips!

added on: 10/17/2019

By David Nye, Guest Contributor Practice Administrator, Center for Oral & Maxillofacial Surgery, Aiken, SC Want to know the easiest way to get an OMS administrator stuck in a tireless hamster wheel of confusion and questions? Ask them about insurance. You’ll most likely spark an interesting conversation with countless tales of head-scratching, phone calls, emails, […]

Posted In: Insurance

The Top 10 HR Challenges We All Face & How to Handle Them Like a Pro

added on: 10/01/2019

Unlike large corporations or health systems, most OMS offices don’t have access to massive human resources departments staffed with experts and specialists. The burdens can fall on the shoulders of administrators who find themselves ill-equipped in one or more ways to handle these situations.  There’s no time to feel helpless when faced with yet another […]

Posted In: HR issues, Staffing

4 Tips for Making Your Case for a Human Resources Ace

added on: 08/05/2019

By Lacey Heftka, Guest Contributor If there’s one thing I can say about 99 percent of practices in oral & maxillofacial surgery (OMS), it’s that most of them don’t have an official human resources (HR) person in their office. What usually happens is this: The HR duties end up falling into the lap of the […]


What Reports Do You Pull & How Do You Apply the Data?

added on: 07/30/2019

By Ruth Whitehurst You’ll probably agree that in the OMS practice, net cash receipts is the most crucial piece of the financial equation, but how can you measure it while managing all of the accompanying variables? Unfortunately, I’ve never found a system generated report that facilitates tracking overtime and reporting in a way that “tells […]

Posted In: Reporting

Rebranding and How an OMS Practice is like a Bee Hive (episode 101)

added on: 06/14/2019

This is a transcript of episode 101 of our podcast Oral Surgery Admin’s Time Out Podcast: Practice Management Success Tips, which you can listen to below or find wherever you listen to podcasts. If you enjoy it, please leave a 5-star review. Host Audra and Guest Linden discuss how the Society of OMS Administrators rebranded […]

Posted In: podcast

4 Easy Ways You Can Improve Ordering & Vendor Relationships

added on: 06/11/2019

By Terry Kolb It’s no secret that administrators are busy bees around the office, every single day. One of the most significant roles or jobs we take on to help our practice run smoothly and efficiently is handling the day to day ordering of supplies while also maintaining beneficial, positive relationships with our vendors who help […]

Posted In: Vendor Issues

How to Find and Keep Good Employees in Your OMS Office

added on: 04/03/2019

Do you struggle with human resource issues in your OMS office? If you answered yes, just know you’re not alone. In fact, we could write a blog every week about the human resource challenges and triumphs OMS administrators face regularly. We all know it’s difficult because we’re dealing with real people, real personnel issues, and […]


3 Big Tips for Marketing for OMS Office Referrals

added on: 03/06/2019

Every OMS practice will have a unique approach to marketing based on things like the size of your office or the community you call home. If there’s one thing we can probably all agree on, it’s that we are in a referral-based business, so it never hurts to have a few local marketing techniques you […]

Posted In: marketing