Boundaries in Leadership
Resources
- Watch recording (available to members after webinar)
- Download slide deck (available to members after webinar)
Date:
Thursday, February 12, 2026
Time:
2 PM ET / 1 PM CT / 12 PM MT / 11 AM PT
CE Hours:
1
AGD Subject Code:
550 - Practice Management and Human Relations
Description
Part 2 will dive into transitions and change management: how teams adapt to a new surgeon, manager, or lead; strategies for helping staff embrace change rather than resist it; addressing favoritism, scapegoating, or persistent mistakes in constructive ways; and creating a unified “we are one team” culture between front office administrative staff and clinical staff. We’ll also explore practical tools like onboarding standards, doctor handbooks, and communication systems that smooth the transition from residency to practice and support both new and experienced surgeons in building their practices and integrating into a new-to-them practice.
Learning Objectives
Attendees will...
- Learn the job of a leader / manager
- Learn how to influence other people
- Learn when to coach and when to hold people accountable
Speaker Bio
Don Harkey is the CEO and Founder of People Centric Consulting Group in Springfield Missouri. People Centric helps organizations and their leaders to become the best versions of themselves through systems that support the creation of a strong culture. Don holds a B.S. in Chemical Engineering from the University of Nebraska-Lincoln and spent 10 years working for Fortune 500 companies (Archer Daniels Midland and 3M) before taking a leap into the world of management consulting.
Presenter Contact
Email:
DonHarkey@PeopleCentric.com
Phone:
417-459-2887
PACE Declaration
This presenter has not declared a conflict of interest and will not be using any altered images. Affidavits available to members upon request.
