Oh no. Your stomach sinks as you read the review. An unhappy patient. Or is it a review from someone who was never even a patient at your practice?! You can’t remove the review. What now? Reach out. Follow up with the unhappy patient to see if you can turn their negative review around. Respond […]

Here are the resources and transcript from episode 104 of our podcast Oral Surgery Admin’s Time Out Podcast: Practice Management Success Tips, which you can listen to below or find wherever you listen to podcasts. If you enjoy it, please subscribe, leave a 5-star review, and share it with your oral surgery colleagues. Episode Summary […]

Every OMS practice will have a unique approach to marketing based on things like the size of your office or the community you call home. If there’s one thing we can probably all agree on, it’s that we are in a referral-based business, so it never hurts to have a few local marketing techniques you […]